Our freight & shipping consultancy services include Reservation Systems, Ticketing and Check-in Procedures, Marketing and Sales Planning, Service Standards Review, Freight Terminal Planning, Loading and Discharge Procedures and more.
Global freight throughput has grown to the point that for many operators and terminals it has become the main focus of their business, bringing with it new capacity-related challenges. At FMS, we offer freight consultancy services that are designed to help start-up ventures or established ferry operators to build robust support from the haulage sector. Practical, professional advice derived from industry experts really can make a significant difference to new-found and repeat business.
Particularly important in the strategic planning of a start-up operation, FMS is able to offer detailed and compelling analysis of any relevant area, leading to dependable data and insight ideal for assisting with complex decision making.
Marketing and Sales Planning
We are able to offer advice on innovative methods designed to help you gain new customers as well as encouraging all-important repeat business resulting in the retention of a loyal, well establish customer base.
Reservation ticketing and check-in systems
We have the ability to help you achieve the most practical, slick and cost effective reservation systems which in the case of a multi-purpose ferry operation can, together with a similarly attuned passenger reservations system, optimise vehicle deck utilisation.
Service Standards Review
FMS can assist in reviewing ferry company performance and customer care through questionnaires and one to one interviews with client company managers/directors and drivers resulting in a check-list of ways to improve performance.
Freight Terminal Planning
In our experience the ideal terminal has not yet been built, but this does not mean that a freight operation cannot benefit from a total re-think. The FMS team has been involved in providing advice to those who run some of the largest ports, bringing about positive benefit for freight drivers and vessel turnarounds.
Loading and Discharge Procedures
Closely allied with freight terminal planning is the logistics process of loading and discharging vessels which in most cases allows room for improvement and positive benefit leading to improved vessel turnaround times, better asset utilisation and less dwell time for the clients’ vehicles.
Please call in order to discuss our maritime consultation services further, you will find us attentive, timely and proactive in our dealings and assure you of our best attention. Please fill in your details below or call us on +44 (0)208 123 9401.